Refund policy

Our return window is 14 days from the last item delivered as part of your order. If you choose to return an item, please note that you will have to pay the return shipping.

You may also cancel your order before it has been fulfilled.

To start a return or cancellation, click here: https://account.shopycats.com

If you have an extenuating circumstance such as your order being damaged during transit or a promised feature being defective, please get in contact with us at this email: shop.shopycats@gmail.com.

If you have a damaged or defective item, we will accept the return and ship you a new one at no additional cost as soon as we receive the return.